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  1. Select the driver your printer is already using, as shown in the printer’s properties window, and click “Next.” Select “Use the driver that is currently installed (recommended)” and click “Next.” This ensures the new printer device is using the same port and printer driver as the original printer device.
  2. JA-111R Bus interface for JA-100 wireless devices. The JA-111R radio bus module is used to connect all wireless devices of the JABLOTRON 100+ system. To perfectly cover the supervised premises, up to 3 JA-111R modules can be installed in a system. Distributed without plastic cover PLV-JA111R. Declaration of conformity - JA-111R (PDF 316.81 kB).
  3. If the problem persists after you rebooted your computer, then there is a chance that the issue is related to out-of-date drivers or a possible conflict between two connected USB devices.

This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Page 4 GD-04P link cable connected to a USB port (the cable is supplied separately). GDLink software is available either in the GD-04P’s package or on the web site. GDLink software is available either in the GD-04P’s package or on the web site. The device you connected to has new features for USB-C that the cable doesn’t support. The device or dongle isn't connected to the correct USB-C port on your PC (or phone). The device or dongle is using an external hub or dock to connect to your PC (or phone). Too many other Alternate Mode devices or dongles are connected to your PC (or phone).

Original product version: Windows 10, version 1703
Original KB number: 4021854


When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.


This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

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To fix this issue, use one of the following methods.

Method 1

Drivers Jablotron Port Devices

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.


See the device manufacturer's user guide for specific instructions about how to install the driver.


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Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

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When it restarts, Windows will try to reinstall the device by using the device-specific driver.