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The technical support department comprises of a team of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and service offerings as well as all the hardware devices that MiX Telematics designs and manufactures. MiX Telematics partners with customers from various regions and industries to protect their drivers and mobile assets. Real-time, historical and trailer tracking are our key security offerings, designed to enhance personal safety and security, as well as security for commercial fleets. Find all downloads offered by MiX Telematics in ZDNet's Software Directory, the Web's largest library of software downloads.

Software Is Key to Compliance

MiX Telematics partners with customers from various regions and industries to protect their drivers and mobile assets Our solutions are designed to enhance personal safety, protect assets and drivers, as well as advanced security for commercial fleets. That’s where MiX Telematics software solutions come in. We offer in-cab video, driver engagement and scoring apps, and journey management tools that help your drivers stay safe and in compliance with all regulations. Our services give you everything you need to keep your fleet safe and efficient. How Software Can Support Compliance.

When you manage or own a fleet, as much as you’d like to, you can’t be everywhere, watching your drivers all the time. Often you wear many hats, including that of fleet compliance manager. That’s where MiX Telematics software solutions come in. We offer in-cab video, driver engagement and scoring apps, and journey management tools that help your drivers stay safe and in compliance with all regulations. Our services give you everything you need to keep your fleet safe and efficient.

How Software Can Support Compliance

Companies across the globe have leveled up their telematics system game with the introduction of the ELD Mandate. What was once kept in paper logbooks is now housed safely and securely in ELDs. But why stop there? While being ELD compliant is essential, there are many other ways an ELD can improve the safety and compliance of your fleet.

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In addition to tracking driver hours to ensure they stay in compliance, most ELDs can also provide driver modification with in-cab verbal, audible, and visual alerts; incident analysis using second-by-second data and video; and driver coaching through safety scoring and driver applications. You can then use this information to create driver scorecards and coach drivers to improve their practices. You can also choose a fleet management system equipped with integrated in-cab video, providing all the benefits already mentioned too. All of this together helps reduce crashes (which in turn can help reduce a fleet’s insurance rates) and keep drivers safe.

Risk and Safety Management

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A big part of fleet compliance management is safety and risk management. We offer software telematics solutions that help you reduce accidents, so you can avoid fines, lower your insurance cost, and avoid legal fees. Effective risk management helps you keep your employees and other motorists safe while complying with regulatory requirements.

A software solution that lets you store important details about driver performance, vehicle repairs, insurance information, and more is essential to better risk management for your fleet. Being able to pull a report on “near misses” and other events can improve compliance in your fleet. With all that information at your fingertips, you can create awareness and review risk management and safety programs.

Vehicles and Maintenance

Installing telematics software in your fleet is one of the most effective ways to ensure regular and effective maintenance of your vehicles. By receiving automated alerts on when to schedule regular maintenance, your vehicle will be on the road longer. Preventative and predictive maintenance can help you:

  • Schedule maintenance ahead of time so you don’t have to wait on technicians, and your vehicles are less likely to break down unexpectedly
  • Identify issues with particular types of vehicles that can inform future buying decisions
  • Document support for warranty claims
  • Prevent one part’s wear and tear from affecting another part
  • Monitor your technicians’ performance
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By using preventative and predictive maintenance, you can help reduce safety risks to your fleet’s vehicles and drivers.

Drivers and Operations

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Your drivers must be trained, certified, and healthy to work. They also need valid driver’s licenses and the right training for the vehicles they are driving. Compliance with scheduled routes will help keep fuel costs lower and minimize risks. Telematics systems can effectively monitor vehicle activity and manage driver compliance. Mix Telematics has a number of fleet compliance services to help you proactively and effectively reduce unsafe driving practices.

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These solutions can also help ensure your fleet is in compliance with your driver programs and operational practices. You can keep a secure record of important information such as driver’s licenses and medical certificates. You can keep training and insurance records organized, up-to-date, and easily accessible.